Terms and Conditions

PawsLo Terms and Conditions

Welcome to PawsLo . By accessing our website www.pawslo.store and making a purchase, you agree to be bound by the following Terms and Conditions. We encourage you to read them carefully before using our services.

1. General information

PawsLo is an online store specializing in dog products. We operate under a dropshipping model , which means products are shipped directly from our suppliers to your home.

2. Use of the site

By using this website, you declare that:

You are at least 18 years old or have the permission of a legal guardian.

The information you provide is true, complete, and up-to-date.

You will not use the Site in any way that is illegal or unauthorized.

3. Prices and payments

All prices are expressed in Mexican pesos (MXN) and include VAT.

We accept payments via credit/debit card, OXXO, 7-Eleven, and Mercado Pago.

We reserve the right to change prices without prior notice.

4. Shipments

We offer free shipping on promotional purchases or purchases over a certain amount.

Estimated delivery time is 7 to 22 business days , depending on location and supplier.

Some rural areas may require longer lead time or branch pickup.

5. Exchanges and returns

Due to the nature of the dropshipping model, we do not accept returns for change of mind .

Claims for defective or damaged products are accepted within the first 7 calendar days after receipt.

In case of an error in the product received, please contact us with photographic evidence.

6. Customer Responsibility

It is the customer's responsibility to provide a complete and correct shipping address.

PawsLo is not responsible for delays caused by external factors such as customs, third-party logistics, or natural phenomena.

7. Intellectual property

All content on this site (logos, images, text, designs) is the property of PawsLo or its suppliers. Reproduction in whole or in part without permission is prohibited.

8. Data protection

Your privacy is important to us. Please see our [Privacy Notice] to learn how we collect and protect your information.

9. Modifications

PawsLo reserves the right to modify these Terms and Conditions at any time. Modifications will become effective upon posting on the site.

10. Contact

If you have any questions about these Terms and Conditions, you can contact us at:
📩 hello.pawslo@gmail.com