Shipping Policy

📦 Shipping Policy

How long does it take for my order to arrive?
At PawsLo , we operate under a dropshipping model. Therefore, orders are processed within 1 to 5 business days and delivered in approximately 10 to 20 business days, depending on your location.

Where are the products shipped from?
Our products are shipped directly from our international partners, primarily located in Asia and the United States. This allows us to offer affordable prices and exclusive products for your pet.

Can I track my order?
Yes. Once your order is processed, you'll receive a tracking number that you can use to monitor your shipment in real time.

What happens if my order is delayed or doesn't arrive?
If your order hasn't arrived within the estimated timeframe, please contact us at hola.pawslo@gmail.com and we'll be happy to help you track your package or send you a solution.